Shipping Policy

1. Overview

Tarazu Siddhant operates as a digital-first educational platform. Since all our products and services are delivered electronically, traditional shipping does not apply to our business model.

This policy explains how you will receive access to your purchased content and what to expect after completing your transaction.

2. What We Deliver Digitally

All our offerings are delivered through digital channels:

Live Online Classes

• Live trading sessions (9:00 AM - 12:00 PM IST)
• Evening classes (3:00 PM - 5:00 PM IST)
• Interactive webinars and workshops
• Real-time market analysis sessions

Digital Resources

• Downloadable course materials
• Trading strategy guides (PDF)
• Video tutorials and recordings
• Market analysis reports

Membership Access

• VIP membership authentication tokens
• Exclusive content access
• Premium community forums
• Advanced trading tools

Educational Content

• Structured online courses
• E-books and digital publications
• Interactive learning modules
• Assessment and progress tracking

3. Instant Access Delivery

Immediate Delivery Process

• 3.1 Processing Time: Digital access is typically granted within 1-5 minutes of successful payment confirmation.
• 3.2 Account Dashboard: All purchased content and active memberships are accessible through your personal account dashboard.
• 3.3 Email Notifications: You will receive email confirmations containing access instructions and relevant login details.
• 3.4 VIP Tokens: For VIP memberships, authentication tokens are generated and sent to your registered email address.

4. How to Access Your Content

• 4.1 Website Login: Access your purchased content by logging into your account on our website using your registered credentials.
• 4.2 Mobile Access: Our platform is mobile-responsive, allowing you to access content from any device with internet connectivity.
• 4.3 Live Class Links: For live classes, you will receive joining links via email and SMS before each session.
• 4.4 Download Options: Downloadable materials will be available in your account's resource section with direct download links.

5. Physical Products (If Applicable)

Note: In the rare event that we offer physical products (such as printed books or materials), the following shipping terms would apply:

• Shipping within India only
• 5-10 business days delivery time
• Shipping costs will be clearly mentioned at checkout
• Tracking information provided via email
• Physical items subject to separate return policies

Currently, we do not offer any physical products. All services are delivered digitally.

6. Technical Requirements

To ensure smooth access to your digital content, please ensure you have:

• Stable Internet Connection: Broadband connection recommended for live classes
• Compatible Device: Computer, laptop, tablet, or smartphone
• Updated Browser: Chrome, Firefox, Safari, or Edge (latest versions)
• Email Access: Active email account for receiving access credentials
• PDF Reader: For downloadable course materials

7. Access Issues and Support

• 7.1 Common Issues: If you experience difficulty accessing your purchased content, common causes include payment processing delays, incorrect login credentials, browser compatibility issues, firewall or network restrictions, or email delivery issues.
• 7.2 Support Response: Our technical support team responds to access issues within 24 hours during business days.
• 7.3 Resolution Time: Most access issues are resolved within 2-4 hours of reporting.

8. International Access

• 8.1 Global Availability: Our digital services are accessible worldwide, provided you have internet connectivity.
• 8.2 Time Zone Considerations: Live classes are conducted in Indian Standard Time (IST). International students should account for time zone differences.
• 8.3 Language: All content is delivered in English and Hindi as specified in course descriptions.
• 8.4 Currency: Payments are processed in Indian Rupees (INR). International payment processing fees may apply through your bank.

9. Contact Information

• Email: support@tarazusiddhant.com
• Phone: +91 82092 03234
• Address: Kalwar Road, Jaipur, India